Support Article
Non-Functioning 'Clear pages after non-use' in Editable Datapage
SA-99982
Summary
Selecting the 'Clear pages after non-use' checkbox does not remove the data page when threads do not reference the data page.
Error Messages
Not Applicable
Steps to Reproduce
- For a Requestor level Editable data page, select the ‘Clear pages after non-use’ checkbox.
- Invoke the data page from a work object. Ensure that the data page is on the Clipboard.
- Close the work object.
- Reload the Clipboard. The data page is still present on the clipboard.
Expected Result: The data page must not be on the Clipboard since no threads reference the data page.
Root Cause
The 'Clear pages after non-use' option is not supported for data pages that can be edited or saved. The option is displayed incorrectly on the UI for these data pages.
Resolution
An enhancement request, FDBK-65872, is created for consideration by Pega Product Management.
BUG-539664 is raised such that the 'Clear pages after non-use' option does not display on the UI for the data pages.
Published April 1, 2020 - Updated December 2, 2021
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