Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Not Able to customize the Pega 7 Login Screen



Developer tried to customize the login screen using the steps mentioned in the article: 

But Out-of-the-box (OOTB) PRPC login screen appears instead of customized screen.

Error Messages

No Error Message. But after performing all the changes it's still showing the same Pega 7 log in Screen.

Steps to Reproduce

Perform the steps mentioned in the following PDN link:

Root Cause

The value of pxProcess.pxSystemName is PRPC in Developer system.
The requestor type instances of system name 'prpc' cannot be modified.


Update the DSS setting prconfig/identification/systemName to the value 'pega' to resolve the issue.


Published April 15, 2016 - Updated October 8, 2020

Was this useful?

100% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us