Support Article
Open mobile app action does not work when configured on menu
SA-73609
Summary
The Open mobile app action does not work when it is configured on a menu item. However, it works when configured with a button.
Error Messages
JavaScript error : Cannot open mobile app without scheme
Steps to Reproduce
- Configure a navigation menu item using the Open mobile app action with a custom scheme of another application
- Log in to the mobile application and click the menu item
or
Verify it from the desktop application
Root Cause
A software use or operation error.
Resolution
This behavior is currently not supported and is scheduled to be supported in a future Pega release.
Tags:
Published March 6, 2019 - Updated December 2, 2021
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