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Support Article

Open mobile app action does not work when configured on menu



The Open mobile app action does not work when it is configured on a menu item. However, it works when configured with a button.

Error Messages


JavaScript error : Cannot open mobile app without scheme


Steps to Reproduce

  1. Configure a navigation menu item using the Open mobile app action with a custom scheme of another application
  2. Log in to the mobile application and click the menu item
    Verify it from the desktop application 

Root Cause

A software use or operation error. 



This behavior is currently not supported and is scheduled to be supported in a future Pega release.


Published March 6, 2019 - Updated December 2, 2021

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