Summary

If any updates are made to an operator record when the operator is already logged in, the updates are lost when that operator logs off. 

Error Messages

Not Applicable
 

Steps to Reproduce

1. Log into Pega using an operator (For example, Operator 1) for first session (Session 1)
2. Use another operator (For example, Operator 2) for the next session (Session 2)
3. Make changes for Operator 2 in Session 1
4. Perform a save while Operator 2 is still logged in Session 2
5. Log off Operator 2 from Session 2
6. Refresh Operator 2 record from Session 1. The changes made do not reflect

Root Cause

Resolution