Support Article
pxSessionTimer error in log file
SA-54356
Summary
Post upgrade to Pega 7.3, pxSessionTimer error generates in the log file. This occurs on a daily basis.
Error Messages
Section 'pxSessionTimer' execution error on page 'pyTmpDisplayHarness' of class 'Data-Portal'.
java.lang.NullPointerException
at com.pegarules.generated.html_section.ra_stream_pxsessiontimer_60957299715fd915e2a117ad881aac53.execute(ra_stream_pxsessiontimer_60957299715fd915e2a117ad881aac53.java:131) ~[?:?]
at com.pega.pegarules.session.internal.mgmt.StreamBuilderTools.appendStreamKeepProperties(StreamBuilderTools.java:776) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.mgmt.autostreams.IncludeStreamRuntime.getStream(IncludeStreamRuntime.java:332) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.mgmt.autostreams.IncludeStreamRuntime.emitIncludeStreamReference(IncludeStreamRuntime.java:252) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.mgmt.autostreams.AutoStreamRuntimeImpl.emitIncludeStreamReference(AutoStreamRuntimeImpl.java:405) ~[prprivate.jar:?]
Steps to Reproduce
Add the pxSessionTimer to the portal.
Root Cause
The pxSessionTimer was not added to portal header, it was instead added to the main portal area.
Resolution
As a local-change, add the pxSessionTimer to the portal header section.
Published May 21, 2018 - Updated October 8, 2020
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