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Support Article

Queue Processor state is --

SA-94804

Summary



The Queue Processor state in the Admin studio displays '--'.

For example,

In the below image, the first and the last item in are not running and are unable to start.





Error Messages



Not Applicable


Steps to Reproduce



Not Applicable


Root Cause



A defect in Pegasystems’ code or rules.
The dataflows for thr two queue processors were created when the Requestor type pointed to the incorrect access group.



Resolution



Perform the following local-change:
  1. Delete the Run options.
  2. Toggle between the access groups in the Requestor type.

Published December 27, 2019 - Updated December 2, 2021

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