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Support Article

Reopen warning pop up despite not having the work object open

SA-21566

Summary



Upon clicking an assignment link, a pop-up appears saying "Would you like to reopen the item and lose any unsaved changes" even though the work object was not opened prior to clicking the link.


Error Messages



"<Wortk Object name>...is already open.
Would you like to reopen the item and lose any unsaved changes?"


Steps to Reproduce



Click on the assignment link on the review harness.


Root Cause



An issue in the custom application code or rules. In this application, it was found that the pyAssignmentsListGadget section had been overridden to use a pyLink sourced from .pyPropertyValue to open the assignment.



Resolution



Reverting to the out of the box pyAssignmentListGadget section which uses the pyAssignmentsLabel control sourced from .pyLabel, resolves the issue.

 

Published April 1, 2016 - Updated October 8, 2020

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