Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Revalidate and Save corrupts apostrophe/quote marks Field Values



In Field Values, non alphanumeric characters (for example, double quotes (")) get encoded when the rule is saved. They are subsequently displayed in their encoded form (for example, double quote (") is displayed as '&38;')

This did not happen prior to Pega 7.1.7. Up to Pega 7.1.6 the quotation marks were saved and subsequently displayed in their unencoded form.

Error Messages

Not Applicable

Steps to Reproduce

1. Create a new Field Value.
2. Enter the localized text containing quotes and / or other special characters. (For example: This is a "Quote" Test).
3. Save and refresh the rule. The characters have been encoded. (For example: This is a &38;Quote&38; Test).

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules which resulted in a double encoding when performing validation upon saving of a Field Value.


This issue is resolved by HFix-22332 which prevents the double encoding of new Field Values or existing ones open and saved within Pega 7.1.7 for the first time.

After installing the HFix-22332, if the Field Values already contain encoded values then manually replace them with quotes and resave the Field Values.
Suggest Edit

Published June 22, 2015 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us