Summary

Error Messages

Steps to Reproduce

1. Enable Pegarules timeout as suggested in PDN Article : https://pdn.pega.com/support-articles/saml-timeout-activity-not-being-triggered
2. Set the timeout to two minutes in User Access group

Root Cause

Resolution

1.  Copy the Out of the Box pxSessionTimer and rename to SessionTimer<ProjectName>.
2.  Replace the HTML tab HTML source as follows and save the SessionTimer<ProjectName> to the own ruleset.

<% /* BEGIN : REQUIRED FOR GADGET FUNCTIONALITY. DO NOT TOUCH BELOW LINES.*/%>
<pega:when test="pxRequestor.pyPegaDesignMode == 'true'">
    <%ClipboardPage pyDefaultParams = tools.createPage("PegaGadget-SessionTimeoutMgr","myParamPage");
    pyDefaultParams.adoptXMLForm("<?xml version=\"1.0\"?><pagedata><pxObjClass>PegaGadget</pxObjClass></pagedata>");%>
</pega:when>
<pega:include name='pzGadgetInclude'/>
></div>

<% ClipboardPage pyPortalPage = tools.findPage("pyPortal");
ClipboardPage myParamPage = tools.findPage("myParamPage");
String pyTimeoutTime = myParamPage.getString("pyTimeoutTime");
String pyTimeoutWarningWindow = myParamPage.getString("pyTimeoutWarningWindow");
String pyTimeoutPopupType= myParamPage.getString("pyTimeoutPopupType");
String warningMsg = tools.getLocalizedTextForString(".pyMessageLabel","TimeoutWarning");

pyPortalPage.putString("pyTimeoutTime",pyTimeoutTime);
pyPortalPage.putString("pyTimeoutWarningWindow",pyTimeoutWarningWindow);
pyPortalPage.putString("pyTimeoutPopupType",pyTimeoutPopupType);
%>

<script>
pega.d.TimeoutTime = '<%=pyTimeoutTime%>';
pega.d.TimeoutWarningWindow = '<%=pyTimeoutWarningWindow%>';
pega.d.TimeoutPopuptype = '<%=pyTimeoutPopupType%>';
pega.d.TimeoutPopupHeight = "<pega:lookup className="Rule-Obj-FieldValue" property="pyLocalizedValue"><pega:key name="pyClassName" value ="Rule-Portal" /><pega:key name="pyFieldName" value="pyTimeoutPopupType" /><pega:key name="pyFieldValue" value="WindowHeight" /></pega:lookup>";
pega.d.TimeoutPopupWidth = "<pega:lookup className="Rule-Obj-FieldValue" property="pyLocalizedValue"><pega:key name="pyClassName" value ="Rule-Portal" /><pega:key name="pyFieldName" value="pyTimeoutPopupType" /><pega:key name="pyFieldValue" value="WindowWidth" /></pega:lookup>";
pega.d.TimeoutWarning = '<%=warningMsg%>';


/*needed for CPM portals only but safe for all types of portals*/
if (pega.d.TimeoutWarningCountdown != null) {
    console.log("clearing timer [load]: " + pega.desktop.TimeoutWarningCountdown);
    clearTimeout(pega.desktop.TimeoutWarningCountdown);
}
pega.d.TimeoutWarningCountdown = null;


function desktop_restartTimeoutWarningTimer(){
        if (pega.desktop.TimeoutTime && pega.desktop.TimeoutTime > 0) {
        /* Calculate the time to initial warning in milliseconds*/
        var nTimeoutWarningTime= (pega.desktop.TimeoutTime - pega.desktop.TimeoutWarningWindow) * 60000;

        /* Clear the existing countdown */
                console.log("clearing timer [action]: " + pega.desktop.TimeoutWarningCountdown);
        clearTimeout(pega.desktop.TimeoutWarningCountdown);
        if (nTimeoutWarningTime >= 0) {
                        console.log("setting timer: "+ pega.desktop.TimeoutWarningCountdown);
            pega.desktop.TimeoutWarningCountdown = self.setTimeout("desktop_showTimeoutWarningCUSTOM()", nTimeoutWarningTime);
    
        }
    }    
}

function desktop_showTimeoutWarningCUSTOM() {
    window.focus();
    /* Dynamically create the html for the warning because we don't want to go to the server */
    
         alert(pega.d.TimeoutWarning);

         var oSafeUrl=new SafeURL("@baseclass.CheckServerConnection");
    oSafeUrl.put("Close","true");

    /* Test server connection in a new window so content won't be lost even with a proxy server */
    openUrlInWindow(oSafeUrl.toURL(),null,"height=" + pega.d.TimeoutPopupHeight + ",width=" + pega.d.TimeoutPopupWidth + ",top=100,left=200,status=yes,toolbar=no,menubar=no,location=no");
    
        /* Start timer again */
    desktop_restartTimeoutWarningTimer();
}


</script>


<pega:include name='pzGadgetInclude_End'/>
<% /* END : REQUIRED FOR GADGET FUNCTIONALITY. DO NOT DELETE ABOVE LINE.*/%>