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Support Article

Screen is getting hanged when selectAll checkbox is checked



Screen is getting hanged when selectAll checkbox is checked on Grid header.

Error Messages

HTTP Error 414 Request URI too long


Steps to Reproduce

Configure grid, then use the select all checkbox when more than 90 items are in the grid.

Root Cause

Load balancer setting.


Perform the following local-change:

Go to Apache/conf/http.conf file and add LimitRequestLine , LimitRequestFieldSize “bytes” which is used to limit the size of the HTTP request that will be accepted from the client.
Increase the below parameter size.

LimitRequestLine    xxxxx
LimitRequestFieldSize  xxxxx




Published January 3, 2017 - Updated October 8, 2020

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