Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Scroll bar not appearing

SA-15811

Summary



When we create a lengthy article using knowledge management and viewed by the end user, the scroll bar is disabled. Problem occurs only in IE browser.


Error Messages



Not Applicable

Steps to Reproduce



Using IE as browser, login as end user or manager and search for the article and open it.  Window appears sans scrollbar.


Root Cause



Disabled resizable and scroll bar options for modal window.

Resolution



Local change for modal window configurations restores scroll bar in generated modal window. 


Published January 31, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us