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Support Article

SOAP Service call fails



SOAP connectors fail due to incompatibility with TLS 1.0. 

Error Messages

.ResourceUnavailableException: SOAP service failed

Steps to Reproduce

Call a web service which has TLS v1.1 or 1.2 enabled.

Root Cause

TLS is not supported by PRPC 6.1 SP2.


Support for TLS started in PRPC 6.3 SP1. Pega 7 fully supports TLS natively. 

Published June 12, 2015 - Updated October 8, 2020

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