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Support Article

Unable to attach files on mobile when pages have error messages

SA-99741

Summary



Unable to attach files on a mobile device if a page has multiple error messages.


Error Messages



An error occurred while attaching file.




Steps to Reproduce

  1. Configure a page-set-message for a flow action.
  2. In a Mobile device, process the flow action to set the page-set-message.
  3. Attach a file to the work object.
  4. Add an attachment to the Work Order case. Error displays on the screen.


Root Cause



A defect in Pegasystems’ code or rules.


Resolution



This feature is implemented in Pega Platform 8.3.2.
Suggest Edit

Published June 9, 2020 - Updated December 2, 2021

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