Support Article
Unable to automate Thomsun One application
SA-70920
Summary
The log in page does not have any controls while interrogating the Thomsun One application through the Pega application.
Error Messages
Object reference not set to an instance of an object
Steps to Reproduce
- Start the interrogation of the Thomson One application
- Check controls for User ID and password
- Log in manually and wait
Root Cause
Windows application used the web page as the Login page.
Resolution
Perform the following local-change:- Set the HookchildProcess property to true
- Interrogate the application
- Navigate the web controls and list all Web controls
- Right click and highlight to confirm the control that is required
- Right click and create the control
Published January 29, 2019 - Updated December 2, 2021
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.