Support Article
Unable to move cursor out of Rich Text Editor
SA-95693
Summary
Accessibility is enabled. However, the user is unable to move the cursor out of the Rich Text Editor (RTE) when using the Tab key from the Keyboard. This occurs when an image or a signature is present.
Error Messages
Not Applicable
Steps to Reproduce
- Configure an RTE
- Upload an image file on RTE
- Ensure Accessibility is enabled for the application
Root Cause
This issue was determined to be a product enhancement request.
Resolution
An enhancement request, FDBK-64300, is created for consideration by Pega Product Management.
Published December 19, 2019 - Updated December 2, 2021
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