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Support Article

Unable to move cursor out of Rich Text Editor

SA-95693

Summary

Accessibility is enabled. However, the user is unable to move the cursor out of the Rich Text Editor (RTE) when using the Tab key from the Keyboard. This occurs when an image or a signature is present.


Error Messages

Not Applicable


Steps to Reproduce

  1. Configure an RTE
  2. Upload an image file on RTE
  3. Ensure Accessibility is enabled for the application


Root Cause



This issue was determined to be a product enhancement request.
 

Resolution



An enhancement request, FDBK-64300, is created for consideration by Pega Product Management. 

 

 

Suggest Edit

Published December 19, 2019 - Updated December 2, 2021

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