Support Article
Unable to post on Pulse
SA-82387
Summary
Unable to post on Pulse. After posting the text, the posted text remains in the Pulse window.
Error Messages
Not Applicable.
Steps to Reproduce
- Launch any portal
- Open any work object
- Click Pulse to post some messages
Root Cause
An issue in the custom application code or rules. User is using Pega-Gadjets ruleset to display the Pulse messages and also modifying the Post button actions. As per Pega, the Pega-Social rulesets need to be used for Pulse. User customized the actions of the Post button and did not handle the .pyMessages property which must be made null after posting the text.
Resolution
Perform the following local-change.Include a Refresh other section 'pyPostMessages' action in the Post button action set.
Published August 15, 2019 - Updated December 2, 2021
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