Support Article

Unable to see flow shapes



User is not able to see flow shapes and only text is appearing in the flow rule using Internet Explorer 11.

Error Messages

Not Applicable

Steps to Reproduce

1. Login into application.
2. Open flow rule.

Root Cause

A defect or configuration issue in the operating environment.



Use below HTML code to confirm whether Internet Explorer is having proper VML settings or not. 

PRPC 6.x uses VML to draw those shapes, so disabling VML results in the issue.

Enable Vector Markup Language (VML) to resolve this issue. 

HTML code:

<?xml version="1.1" encoding="UTF-8" ?>
<html xml:lang="en" xmlns="" xmlns:vml="urn:schemas-microsoft-com:vml">
<title>VML Oval</title>
<style type="text/css">
vml\:* {
behavior: url(#default#VML);display:inline-block
<h1>VML Oval</h1>
<vml:oval style="width:100pt;height:50pt" fillcolor="red">


On previewing HTML rule with the above code should show the result as below:



HTML rule appears as below as VML settings are not installed properly.


Published August 11, 2016 - Updated August 22, 2016

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