Video Library
The Pega Community video library is an invaluable resource of content ranging from high-level discussions with Pega product owners to detailed demos of Pega software for end-users. Whether you are a novice or a Pega pro, the video library will help you bring your Pega skills to the next level.
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How to create a ticket in My Support Portal using Pega Launchpad
In this video, you will learn about Pega Launchpad, how you can access Launchpad from the Pega My Support Portal (MSP), the different Launchpad user roles, how you can report incidents as a regular…
How to navigate the redesigned My Support Portal (MSP) home page
My Support Portal (MSP) home page has been redesigned to provide you with a personalized view of your current interactions with the Pega Support team. In this video you will learn about the…
Welcome to Pega Documentation
Learn how to search, create collections, and watchlists for documentation that matters to you. Visit Pega Documentation to get started.
Customer Decision Hub Deliveries with Pega Express
Whether a single application or full transformation, Pega Express™ is our delivery approach. Be inspired by our Pega experts as they talk about how our delivery values and best practices apply…
Pega Infinity '23 Update: Feature Finder
Watch Arijit Mitra, Director and Nishant Bihani talk about Feature Finder in Pega CDH Infinity '23. They discuss what the feature is all about, why it was developed, how it works and use…
Pega Infinity '23 Update: Conversion Modeling
Watch John Hadwin and Nishant Bihani talk about Conversion Modeling in Pega CDH Infinity '23. They discuss what the feature is all about, why it was developed, how it works and use cases.
Pega Infinity '23 Update: What's New in Pega Sales Automation '23
In this video, Rebecca Miller, Senior Product Strategy Manager, chats with Frank Martin, Senior Director of Product Management, Sales Automation, about the newest features in Pega Sales Automation …
Pega Infinity '23 Update: What's New in Pega Customer Decision Hub '23
In this video, Matthew Nolan, Sr. Director, Product Marketing, chats with Shoel Perelman, VP Product, 1:1 Customer Engagement, Decisioning & AI, about the new features of Pega Customer Decision…
Pega Infinity '23 Update: What's New in Pega Customer Service '23
In this video, Kat Austin, Product Marketing Manager, Digital Engagement chats with Jeremy Kembel, Sr. Director, Product Strategy about the new features of Pega Customer Service '23.
Pega Infinity '23 Update: What's New in Pega Platform '23
In this video, Timothy Harfield, Sr. Director Product Marketing, Intelligent Automation, chats with the various Pega product owners about what features and enhancements they are most-excited about in…