“What if every AI agent could securely discover and invoke your enterprise capabilities through one standard protocol?”
Watch as Chaitra Kamaraju, Director of Product Management at Pega, introduces MCP Service in Pega Infinity 26 - a powerful way to expose Pega workflows, tools and utilities to AI agents through the open Model Context Protocol.

Key Capabilities

In this quick walkthrough, see how Pega brings enterprise-grade control to agentic AI:

• Standardizes agent integrations by using MCP as a common way for AI agents to discover and invoke enterprise capabilities.
• Exposes Pega capabilities securely, including workflows, tools and utilities from Pega applications.
• Preserves enterprise security by treating MCP as another Pega channel, so existing application-level policies continue to apply.
• Retains user context through enterprise login and identity provider integration before agents can access exposed capabilities.
• Provides end-to-end auditability through conversation cases that capture the instructions, responses, and interaction history.
• Supports both exposing and consuming MCP, enabling Pega to make its capabilities available to agents and connect to third-party MCP servers.

The Future of Agentic Enterprise Integration

Discover how Pega Infinity 26 makes MCP a natural extension of model-driven development and center-out architecture—helping enterprises expose trusted business capabilities to AI agents without compromising governance, security, or control.