Infinity '25 introduces advanced predictable AI agents that automate back-office processes, enable consistent customer experiences across channels, and allow human intervention only when it adds value. The release features new agent rules, AI-powered document processing, and agentic process fabric, which connects agents, workflows, and systems for seamless enterprise automation. All agent interactions are tracked and auditable, supporting reliable, transparent operations and enabling ad hoc workflow creation and orchestration across organizational silos.