Skip to main content

Troubleshooting

Troubleshoot, resolve, and get answers to questions you may have about the Pega Platform.

Latest Troubleshooting Videos

Enabling and using Query runner to troubleshoot database issues

Enabling and using Query runner to troubleshoot database issues

In this Global Client Support (GCS) video created by Atikant Sinha, you will learn how to save time by using Query runner to debug and troubleshoot database issues.

Overriding out-of-the-box templates (prconfig or content XML files) for Kubernetes deployment

Overriding out-of-the-box templates (prconfig or content XML files) for Kubernetes deployment

In this Global Client Support (GCS) video created by Hoyath Ali and Waseem Khan, you will learn how to override out-of-the-box templates (prconfig or content XML files) for Kubernetes deployment.

Debugging issue where Interaction not auto-launching when call is paced to a CSR

Debugging issue where Interaction not auto-launching when call is paced to a CSR

In this Global Client Support (GCS) video created by Shiva Rakahith S, you will learn how to debug an issue where an Interaction is not auto-launching when a call is placed to a Customer Service…

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, and help others.

Ready to crush complexity?

Experience the benefits of Pega Community when you log in.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us