Troubleshooting

Troubleshoot, resolve, and get answers to questions you may have about the Pega Platform.

Latest Troubleshooting Videos

In this Global Client Support (GCS) video created by Ron Lee, you will learn how to obtain and use DB Query events in Tracer files to troubleshoot both the performance of and unexpected results from…
In this Global Client Support (GCS) video created by Uday Kumar Teegala, you will learn how to use the prpcUtils tool to uninstall (or rollback) a Hotfix when Designer Studio inaccessible.
In this Global Client Support (GCS) video created by Sravani Mojjada and Nishitha Chintala, you will learn how to debug dialog-related issues in Pega Customer Service Interaction Portal.
In this Global Client Support (GCS) video created by Mounica Mandaloju, you will learn how to troubleshoot OpenID Connect authentication service integration issues with the Pega Platform.
In this Global Client Support (GCS) video created by Bala Gangadha Tilak Cherukuri, you will learn debugging techniques to help identify which JavaScript methods are responsible for dynamically…
In this Global Client Support (GCS) video created by Bhuvana Mahalingam, you will learn how to troubleshoot and resolve an issue where labels or properties are not localized on your Mobile…

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