Troubleshooting

Troubleshoot, resolve, and get answers to questions you may have about the Pega Platform.

Latest Troubleshooting Videos

In this Global Client Support (GCS) video created by Atikant Sinha, you will learn how to save time by using Query runner to debug and troubleshoot database issues.
In this Global Client Support (GCS) video created by Hoyath Ali and Waseem Khan, you will learn how to override out-of-the-box templates (prconfig or content XML files) for Kubernetes deployment.
In this Global Client Support (GCS) video created by Shiva Rakahith S, you will learn how to debug an issue where an Interaction is not auto-launching when a call is placed to a Customer Service…
In this Global Client Support (GCS) video created by Praveen Palagani, you will learn how to debug a rule resolution issue observed during customization of logout screen.
In this Global Client Support (GCS) video created by Bala Gangadhar Tilak Cherukuri, you will learn how to use Chrome Overrides debugging technique in a Pega application to troubleshoot user…
In this Global Client Support (GCS) video created by Elisha Tanikonda, you will learn how to debug translation issues while importing to your Pega application using the Localization wizard.

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