Skip to main content

Decision Management Capability

Decision Management Capability

OVERVIEW 
Improve the accuracy and robustness of decision-making in an application by combining business rules with machine learning models. You create these decisions by combining Decision Strategies, Decision Tables, Decision Trees, Scorecards, Adaptive and Predictive models, and Natural Language Processing.

Documentation

Get recommended resources for the Decision Management Capability in Pega Documentation.

Recently Published

Videos

Browse the Video Library to watch expert-led webinars, product demos, or high-level overviews for the Decision Management Capability.

PegaWorld Keynote Replay: AI Did Not Write This: How Self-optimizing AI is Changing Business
PegaWorld Keynote Replay: AI Did Not Write This: How Self-optimizing AI is Changing Business
Video duration: 07:57
PegaWorld Keynote Replay: AI Did Not Write This: How Self-optimizing AI is Changing Business

Hear Pega’s GM for 1:1 Customer Engagement, Dr. Rob Walker, break down the fast-changing potential of AI in personalization and customer engagement. Learn how generative AI boosts the already…

Pega 8.8 Update: What's New in Customer Decision Hub
Pega 8.8 Update: What's New in Customer Decision Hub
Video duration: 14:49
Subtitles available
Pega 8.8 Update: What's New in Customer Decision Hub

In this video, Matthew Nolan, Sr. Director, Product Marketing, talks with Shoel Perelman, VP Product, 1:1 Customer Engagement, Decisioning and AI, about the all-new features of Pega Customer Decision…

Pega 8.7 Deep Dive: Export of Interactions and Decisions
Pega 8.7 Deep Dive: Export of Interactions and Decisions
Video duration: 33 Mins
Pega 8.7 Deep Dive: Export of Interactions and Decisions

Nithin Kamath describes improvements to the export of interactions and decisions and introduces the Pega Customer Decision Hub Setup wizard.

Support Center

Ask questions or join discussions in Pega Support Center to find support for the Decision Management Capability.

Latest Questions

Latest Discussions

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us