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PegaWorld Keynote Replay: AI Did Not Write This: How Self-optimizing AI is Changing Business

September 7, 2023 | 07:57

Hear Pega’s GM for 1:1 Customer Engagement, Dr. Rob Walker, break down the fast-changing potential of AI in personalization and customer engagement. Learn how generative AI boosts the already powerful capabilities of Customer Decision Hub (CDH) and what the future of sophisticated, real-time engagement and AI-driven journey orchestration looks like. Discover how generative AI can best work with humans for optimal outcomes.

 

PegaWorld Keynote Replay: AI Did Not Write This: How Self-optimizing AI is Changing Business
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