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Customer Service for Communications

Collection of rulesets containing translated field values rules in a set of core languages.

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A language pack is a collection of language-specific rulesets provided by Pega to support the localization of an application. A language pack provides field value rules that localize the buttons, prompts, and labels for the application portals. A language pack zip file contains one or more language packs needed to localize a specific version of an application. The table below shows the core language packs available for each application version. Pega provides the core language packs free of charge.

To download and import a core language pack to your environment, click Download. Some core language packs must be requested by clicking the Request link. After you click Request, provide the required data so that Pega can contact you when the language pack is available, usually in 6 to 8 weeks.

If you need a language pack for a product or application that is not listed or the word N/A is displayed for your Application/Language combination, the Pega Platform includes a Localization Wizard that you can use to create your own language pack.

Available Language Packs

Core Language Locale ID V7 V8
Dutch nl_NL Download


French fr_FR Download Download
German de_DE Download


Italian it_IT



Japanese ja_JP N/A


Portuguese pt_BR Download


Spanish es_ES Download


Swedish sv_SE N/A N/A

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Compatible with

Pega Customer Service for Communications 8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8



Pega reviewed

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Last updated

May 29, 2023

Product Capability

Low-Code App Development


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