Automating Decisions based on business logic allows application users to focus on tasks that require human expertise. Use a Decision shape to evaluate business logic and advance a process automatically. This video shows how to add a Decision shape to a case workflow.
Product How-To's cover a wide range of topics, such as configuration, customization, workflow design, integration, data management, reporting, and more. These videos typically target users, developers, administrators, or anyone seeking practical guidance on using specific features or solving specific challenges within Pega's software ecosystem.