A user of Pega GenAI enters application information including the Industry, Sub-Industry, Department (optional), an application purpose and a short description of the application they are interested in creating. 

Users can either: 

1. Select one of the drop-downs provided in the tool. 

2. Type their own by selecting “Other” and typing in their own information. 

Pega GenAI Blueprint then uses two sources of knowledge – Pega industry knowledge and publically available generative AI models to produce the best suggested application starting point. Then, users can add/edit/delete every element of the Blueprint to make it their own. 

• Rather than starting from scratch, instantly generate a template which teams can build off of. 

  You enter what you’re trying to build, and Pega GenAI Blueprint seeds your workflow design with case types, lifecycles, data objects and personas. 

• You can quickly edit the templates to design your app and based on your business requirements.

  Edit the case types, lifecycles, data objects and personas to envision your digital transformation project. 

• And once you’re done, you can export your blueprint – to drive further alignment and to jumpstart demo & project build-out.

  Import directly into your Pega Platform to instantly generate a working application based on your Blueprint design. 

No. Blueprint is accessible to any one on Pega.com to accelerate the design and planning process.  

The ability to import Blueprint into your Pega Platform to generate an instant application is available to all clients and partners via Infinity ‘23.2+ and Infinity ‘24.1+. 

• Bring to a common vision faster so app development can start sooner 

• Importing a Blueprint takes out the initial list of app dev tools 

• Dynamically generates the to-do list for all of the work an app developer needs to finalize 

Blueprint does not replace Pega Express but it will be the new standard for application discovery as part of the Pega Express methodology. 

Anyone can use Pega GenAI Blueprint! It's a SaaS product that is freely available on Pega.com. Users must be logged in to Pega.com using Pega Community credentials to see their Pega GenAI Blueprint dashboard. 

To provide a starting point for your application design, Pega GenAI Blueprint leverages the descriptions entered throughout the process and sends them to our GenAI to generate components such as Case Lifecyles, Case Types, and Personas.  

Blueprints will not be shared across clients or users. Pega will not take Blueprint information to enhance future Product releases. Ownership is maintained by the person who entered it. 

Pega complies with all global regulations for data privacy. No personal or organization identification data will be sent to GenAI subproviders. Only anonymized descriptions of your processes are used by generative AI models to create templatized designs on your behalf.  No data is shared across users or organizations. 

We’re still just getting started with Pega GenAI Blueprint, but 2025 has already delivered major innovations.

✅ Delivered in 2025:

• Legacy asset ingestion (March): Instantly generate Blueprints from PDFs, Word docs, and legacy documentation.

• Live Preview enhancements (May): Custom branding, deeper workflow config, and dynamic data modelling now supported during app design.

• Media & code analysis (July): Extract flows, data models, and personas from screenshots, source-code tools, and videos—ideal for modernizing legacy apps.

🚀 Smarter App Creation with the Latest Blueprint Import

With Infinity 23–24.2, the New App Wizard is now separately updatable—so it stays aligned with the latest Blueprint features. When you import a Blueprint:

• It auto-generates workflows, UX, data objects, and dashboards

• Includes Records Manager for simulated data

• And now supports auto-generated AI Agents in Infinity '25—bringing your app’s Conversational UI to life, instantly

🌍 Regional Data Residency Support

Blueprints can now be stored in the UK and EU, ensuring regional compliance for data residency. Existing and cross-region Blueprints remain in the US-East region, with additional options coming soon.

🔭 Coming Soon

Looking ahead, expect improvements to how data models are captured and organised, and expanded workflow design options—including support for multiple processes per stage, giving you even more flexibility and precision when blueprinting your app.

Your company's Organizational Governance Admin has access to control branding, sharing, and data residency settings for your organization.

Your Organizational Governance Admin can control organization wide Blueprint settings in My Pega.

Your logo will appear in the Blueprint user interface as well as within Blueprint previews.

Any logo or branding updates will apply to newly created Blueprints.

Yes, this is controlled by your Organizational Governance Admin in My Pega.

The organization level sharing settings impact all individuals associated with an organization.

This setting determines where new Blueprints are stored.

No, only new Blueprints are impacted.

• Client - Please reach out to [email protected] or contact your CSM to request access.
• Partners - The Partner Practice Leader with authority to make decisions on behalf of the organization may submit a request for set up of Partner Branded Blueprint or a ”General” support ticket to gain access to self-service updates of their branded Blueprint instance.