Pega Customer Service
Pega Customer Service provides a contact center desktop environment, case management, mobile field service, self-service and industry-specific processes and data models.
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Pega Customer Service is part of our Pega Infinity portfolio. View more information about our Customer Engagement offerings at Pega.com.
Product Release Documentation
Courses
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Gain experience with several features that are a part of Pega Customer Service™. You see how Pega Customer Service uses AI to determine the Next Best Action for a customer and guide an agent through an interaction. You also learn how to use Pega Knowledge™ to support agents with help content in context as they are working through a service case.
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Training and Support
TRAINING
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