Pega Customer Decision Hub

Pega Customer Decision Hub is the always-on, AI-driven customer engagement engine that optimizes each customer interaction for relevance and business value, on every channel.

  • Pega Customer Decision Hub is part of our Pega Infinity portfolio. View more information about our Customer Engagement offerings at


Learn and achieve with our learning library.

  • Learn about the business problems Pega Customer Decision Hub™ can solve and discover how to deliver the right action during every customer interaction.

  • This course provides a functional understanding of Next-Best-Action Designer and how to use it.

  • This course provides a functional understanding of how Next-Best-Action Designer works and how to use it for outbound customer engagement.

  • This course covers the key features, capabilities, and benefits of the Pega Prediction Studio.