Pega Customer Decision Hub

Tutorials can help you learn about Pega™ Decision Management capability. With Decision Management, you can optimize every customer relationship and interaction to satisfy both customer needs and business objectives at the same time. Each tutorial is accompanied by a sample use case that outlines the objectives to achieve and contains detailed steps to help you understand how a particular feature works.

Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel AI delivers the right action at every customer touch. Learn about the Always-On brain, and how business people design strategies visually combining predictive analytics, machine-learning, text analytics and traditional business rules to deliver the Next-Best-Action - a decisioning approach that makes customer interactions more relevant for customer and more valuable to the business.