Skip to main content
Back to all events


60 Mins

Introduction to Mindset Transformation for 1:1 Customer Engagement

SESSION 1 Decisioning Architects June 27, 2024 11:00 AM ET Virtual SESSION 2 Decisioning Architects June 28, 2024 11:00 AM AET Virtual


With Pega Customer Decision Hub™, you get the best technology to support being customer centric, but in order to accomplish this fully, you need to make sure that you drive synergies with people and processes to get the exceptional outcomes that our clients have achieved globally.
In this second webinar around business transformation, we will introduce you to Pega's recommended approach to Mindset Transformation, the necessary foundation to our organizational transformation strategy.
We will discuss best practices to enable clients to take necessary steps to ensure stakeholders understand and embrace the 1:1 customer engagement paradigm at the heart of Pega Customer Decision Hub™. We will also share experiences of our clients who has achieved phenomenal success in this area.


Please select a session to view the presenters for that session.







Share this page Share via LinkedIn Copying...

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us