Skip to main content


Empower employees to do more with less - with our remote solution for AR support

By using or submitting listings via the Pega Marketplace, you agree to our Terms of Use.


AIDAR.SERVICE is a remote support solution for production and service employees using augmented reality (AR) technology. It allows experts to remotely support less experienced employees with the ongoing execution of critical tasks for the organization. Operators work with AR goggles, while experts use the computer-run AIDAR app to provide real-time advice, instructions, and guidance. With both seeing the same thing simultaneously, they can effectively collaborate on problem-solving without needing expert travel and additional operator training. The solution provides: • Fast and easy task arrangement with PEGA • Quick task completion with minimized downtime and costs • Increased productivity and safety with reduced human errors • Connection with experts from anywhere in the world

Key Features

  • Quick and easy implementation
  • Operates as hardware vendor-agnostic AR solution
  • Creates a knowledge base for business continuity
  • Tailor-made solution and consulting


=Net Service SpA

Partner Name

Realvalue Consulting (part of Net Service)


Offering Type

Share this page Share via x Share via LinkedIn Copying...

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us