Pega Marketplace
Jetty - Telco in a Box
Jetty - Telco in a Box is a white-label platform that efficiently and compliantly manages the end to end lifecycle of a retail telecoms / fibre customer.
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Overview
Jetty - Telco in a Box is an "out of the box" solution that brings together, in a modular fashion, all the components you need to manage your telecoms / fibre customers
a) Product & promo catalog
b) Availability, Sales, Order & Provisioning
c) Customer communications
d) Customer Service
e) White label Digital
f) Billing & Payments & Collections
g) Contact Centre Technology
h) Hardware & logistics
Key Features
- Cutting edge / Automated omni-channel experiences
- Fast to market / Out-of-the-box solution
- Cost effective / £-per-customer basis
- Compliant / Ofcom-accredited
- Efficient / >90% process automation
- Scalable / 135k customers live
- Proven / Multiple migrations already completed
Resources
Partner Name
Jetty Technologies Limited
Tags
- Pega Products: Pega Customer Service
- Industry: Communications Service Providers
- Product Capability: Case Management Agent Desktop Artificial Intelligence Cloud Services Customer Journeys Decision Management Digital Personalization Engagement Channels Robotic Process Automation
- Pega Version compatibility: Pega Platform 8.6
- Geography: EMEA Americas Asia Pacific
Offering Type
Component