Pega Marketplace
Predictive Pega maintenance with AI based iONA
HCLTech's SmartOps Platform for Resilient Operations and Seamless Experience
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Overview
In today’s high-velocity, software-driven, digital world, application availability is expected to be 100% and surprises are not welcomed. The ability to prevent failure before it occurs is the game changer. Predictive operations are therefore the need of the hour for forward-looking enterprises.
Businesses often see challenges in not having complete visibility and observability across their entire IT estate which could provide an enterprise-wide business lens view. Most of the IT support teams use fragmented automation solutions to address their needs hence duplication of tools and non-standardization of enterprise landscape.
HCLTech’s DigitalOps platform iONA, transform enterprise operations by bringing in predictive AIOps, and a proactive approach to resilient and agile operations. iONA steps in with a plug and play architecture to integrate with existing toolchain of the customer environment that includes Pega.
Key Features
- Holistic Observability Platform
- Intelligent Automation
- Gen AI Powered Virtual Private Assistant
- Gen AI powered Intelligent Knowledge Management
- Intelligent Ticket Triaging
- Operational Excellence Expert System
- Agile & DevSecOps Insights
- Single Pane of glass
- Chaos Engineering
Partner Name
HCL Tech
Tags
- Pega Products: Pega Platform Pega Government Platform
- Industry: Financial Services Government Manufacturing Insurance Healthcare Life Sciences
- Product Capability: Case Management Data Integration System Administration Workflow Automation Case Management Data Integration System Administration Workflow Automation
- Pega Version compatibility: Pega Platform 8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8 '23
- Geography: Asia Pacific EMEA Americas
Offering Type
Component