Cognizant iAudit: Quality Compliance Solution

iAudit is the solution letting Healthcare payers support end-to-end quality audits - all through Pega's innovative platform. Assess operational and service performance by monitoring enrollment processing, claims processing, inquiry resolution, and first call resolution - so enterprises know exactly where to make improvements.

Automate your auditing process today - so you can reduce manual intervention, gain greater productivity, and achieve faster turnaround times.

Business Benefits

• Reduced manual intervention and greater productivity through a high degree of automation
• One-point communication
• Faster turnaround time
• Hassle-free maintenance and support
• Continuous & consistent data validation

• Dynamically configure frequently changing organization guidelines
• Gain access to source documents with Pega RPA - so you can audit faster without accessing multiple systems
• Increase productivity with intelligent work distribution and real-time rule delegation
• Turn organized processes into workflows - featuring smart checklists to capture discrepancies
• Autogenerate scores based on health plan performance, using real-time reports and dashboards to make informed decisions