Support Article
Icon for collapsible header type is not visible in IE8 browser
SA-8931
Summary
You have a grid repeat layout in a section and have configured the grid header of type collapsible. At runtime, the grid header is seen but there is no icon to show that you could expand/collapse it.
Error Messages
Not Applicable
Steps to Reproduce
- Create repeating grid layout in a section with a header of type collapsible.
- Add it as a part of the flow action.
- Use the old Perform harness which has "Action" section.
- Run the flow and verify if you are able to see the collapsible header icon.
Root Cause
The child selector used for expand/collapse icon image set does not work in IE8 because -
- The old 'Action' section implementation from Pega 5.5 is being used to display the flow action that houses the grid. This renders the HTML in Quirks mode.
- The harness involved has no Document Type - 'Standards' setting applied.
Resolution
Following are the changes required to fix the reported behavior (with the use of an auto-generated skin) -
- Replace Action section with the new pyActionArea in the harness.
- In the 'Advanced' tab of the harness, change the client runtime setting to HTML5(Standards).
Published January 31, 2016 - Updated October 8, 2020
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