Support Article
Chrome fails to register dropdown changes
SA-17882
Summary
In Chrome, drop-downs are not registering changes.
Error Messages
Not Applicable
Steps to Reproduce
- Log in to application with the Chrome browser.
- Click on any dropdown field which has an onChange event.
Root Cause
A third-party product issue. This issue happens with some older versions of the Chrome browser.
Resolution
Make the following change to the operating environment: Updated the Chrome browser to the current release (as of this writing, Chrome 46).
Published January 31, 2016 - Updated October 8, 2020
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