Support Article
Unable to create ruleset and also ruleset versions in Chrome
SA-16339
Summary
Developer is unable to create a ruleset or ruleset version when using Chrome browser in Pega 7.1.6.
Error Messages
"pyComponentInterfaceClass: username@organization doesn't exist or is not a valid entry for this ruleset and its prerequisites"
Steps to Reproduce
In designer studio:
1. Create a new ruleset instance in Chrome
2. Save the ruleset instance and receive an error.
Root Cause
Chrome's autofill is inputting "username@organization" into an internally-used field when saving a ruleset version which is an invalid input.
Resolution
Disable autofill in the Chrome settings menu, or use Chrome in incognito mode.
The rule form is changed in Pega 7.1.9 such that Chrome's auto-fill feature will not recognize it.
Published January 31, 2016 - Updated October 8, 2020
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