SA-24367

Summary

The agent scheduled to run at midnight fails with an exception sometimes.

Error Messages

Unable to reschedule agent due to computation errors. Invalid delay interval: -391088

Steps to Reproduce

Schedule an agent to run at midnight.

Root Cause

A defect in Pegasystems’ code or rules:
If the agent runs even a fraction of a second earlier, it results in a negative value in the delay interval calculation.

Resolution

The issue is resolved in Pega 7.2. Upgrade to Pega 7.2.

Or
​
Perform the following local-change:
Add five minutes to the agent's scheduled start time.