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Support Article

Inconsistency in client side validation behavior

SA-28027

Summary



There is a validation check associated with a text field, that a user should not enter special characters in it.

So when user enters the special characters in this field like '12345@!#', the validation error is thrown as expected.

But, if user revisits this field and tab out without making any changes to the value, the field validation error disappears.


 
  1. Initially enter ‘@’ in the field and tab out.

(As this field accepts only alphabets/numbers the field is promptly flagged)
  1. Now re-visit the same field and just tab out.


(See that flag on field is now gone, this is the issue)


Error Messages



Not applicable


Steps to Reproduce



 


 



“@(Pega-RulesEngine:String).pxContainsSpecialCharacters(param.Input)” is the condition used here in when field.


Root Cause



This issue was determined to be a product enhancement request.

 
With the current error handling infrastructure user cannot identify what messages are related to what error.

In case of blurring from the field without changing any value user evaluates the clientside validations again and clear all the error messages related to that property.

Also this time there is no change in the input text, onchange related actions will not be executed. This is the reason why we are seeing the issue.
 

Resolution



An enhancement request, FDBK-16658, has been created for consideration by Pega Product Management. 

Published September 21, 2016 - Updated October 8, 2020

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