Cognizant Digital Order Management

Cognizant has taken the complex order management process and combined it with people, process, digital platforms, and analytics - all to provide organizations with a comprehensive solution.

Easily deploy the solution, and let it sit on top of any client ERP to work as a systems of engagement layer. You can keep your existing IT investments while delivering a single, simplified user interface - integrating data from multiple, disparate systems and tracking it from submission to delivery. Watch as you achieve increased revenue growth, reduced order to delivery cycle time, and reduced supplier risk.

• Perform order intake and entry via multiple channels, including web self-service portal, email bot, and chatbot
• Automate repetitive tasks with zero touch order processing
• Integrate with suppliers and logistics providers to provides insight into lead times, status updates, and proactive alerts for delays
• Get insight with real-time dashboards and reporting on order fulfillment, delivery performance, etc.
• The platform features return material authorization and management, shipment management and tracking, and a smart intake form