Drive 1:1 Customer Engagement Best Practices

This month, we will provide you with a significant update to the CDH Project Implementation Guide (previously called MLP backlog). We will explore this best practice plan, learn about its usage, and gain insights from Pega Consultants and field experts. The Guide is now rigorously tested using implementation experience, is deeply embedded in PegaDocs, and covers all aspects including Project Management and Business Transformation.

On the topic of Business Transformation, we will also present the newly launched 1:1 Customer Engagement Business Transformation Pega Academy Mission, featuring best practices and real case studies. Discover the business impact of Pega CDH implementations and the role of a Decisioning Transformation Consultant, an integral element for successful CDH adoption.