Support Article
Harness & Section rule forms not loading in designer studio
SA-38037
Summary
Harness and Section rule forms are not loading in Designer Studio, also Left Navigation Quick Links are not getting displayed or loaded for the user portals in Pega 7.1.9.
Error Messages
Not Applicable
Steps to Reproduce
1.Log into designer studio.
2.Open any Section or Harness rule from app explorer.
Root Cause
A software use or operation error:
User has added script in userworkform which was throwing script error in console, due to which rules are not loading.
Throwing error as it cannot access undefined in browser console.
Resolution
Update userworkform to modify the user-defined script as:
if(pega.mobile.attachContent.config) to if(pega && pega.mobile && pega.mobile.attachContent && pega.mobile.attachContent.config)
Published July 18, 2017 - Updated October 8, 2020
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