Support Article
PRPC 6.3 SP1 is taking a very long time to start
SA-46526
Summary
After migrating Pega environment over to the Linux OS and upgrading WebSphere to 8.5.5 the JVM is taking a very long time to start, upwards of 8 hours. Oracle 12c is in use.
Error Messages
Not applicable
Steps to Reproduce
Not applicable
Root Cause
A defect or configuration issue in the operating environment.
Looking at thread dumps taken during the startup, it was clear that all processes were waiting on calls to the database.
It was determined to be an issue with the ojdbc driver in use, version 12.1.0.2.
Resolution
Make the following change to the operating environment:
Use Oracle jdbc driver version 12.1.0.1 to resolve this issue.
Published February 9, 2018 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.