Support Article
Trace open rule functionality fails with session error
SA-56806
Summary
Trace open rule functionality fails with session error.
Error Messages
[fault (self-tuning)'] [Tracer] [ ] [ ] (internal.tracer.TracerImpl) WARN your_host|null - Tracer: Exception while processing command
com.pega.pegarules.monitor.external.tracer.DuplicateRuleWatchException: This rule RULE-SERVICE-REST API V1!CASES #20150616T051919.151 GMT is being traced by operator your_operator from requestor HOUHOG7E69JUCDOMV9EAQ2K8K87PKDHIQ
at com.pega.pegarules.monitor.internal.tracer.ConnectCommand.throwDuplicateRuleWatchException(ConnectCommand.java:195) ~[prprivate.jar:?]
at com.pega.pegarules.monitor.internal.tracer.ConnectCommand.throwIfRuleIsBeingTracedInCluster(ConnectCommand.java:189) ~[prprivate.jar:?]
at com.pega.pegarules.monitor.internal.tracer.ConnectCommand.throwIfRuleAlreadyBeingTraced(ConnectCommand.java:127) ~[prprivate.jar:?]
at com.pega.pegarules.monitor.internal.tracer.ConnectCommand.enableClusterWideRuleWatch(ConnectCommand.java:112) ~[prprivate.jar:?]
at com.pega.pegarules.monitor.internal.tracer.ConnectCommand.handleConnectForRuleWatch(ConnectCommand.java:68) ~[prprivate.jar:?]
at com.pega.pegarules.monitor.internal.tracer.ConnectCommand.execute(ConnectCommand.java:47) ~[prprivate.jar:?]
at com.pega.pegarules.monitor.internal.tracer.LocalNodeTracer.executeCommand(LocalNodeTracer.java:36) ~[prprivate.jar:?]
at com.pega.pegarules.monitor.internal.tracer.TracerImpl.processRequest(TracerImpl.java:466) ~[prprivate.jar:?]
at com.pega.pegarules.monitor.internal.tracer.TracerImpl.invoke(TracerImpl.java:230) ~[prprivate.jar:?]
Steps to Reproduce
Unknown
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply the following hotfixes and restart all the JVMs in the cluster.
- HFix-41101
- HFix-40458
Published July 23, 2018 - Updated October 8, 2020
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