Support Article
Close button on work items in CaseWorker does not work on IE8
SA-6563
Summary
Close button on work items in CaseWorker portal does not work on IE8
Error Messages
N/A
Steps to Reproduce
Use IE8 and open a work item, and attempt to close it using the out of the box close button. Nothing happens.
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules.
Resolution
This issue is resolved by hotfix item HFix-20749.
Published January 31, 2016 - Updated October 8, 2020
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