Support Article
Search does not find anything unless "old:" prefix is used
SA-6758
Summary
After an out-of-place upgrade to Pega 7, search is not working. However, if "old:" is added as prefix it is working.
Error Messages
NA
Steps to Reproduce
Search for any rule known to exist in the rule base
Root Cause
The root cause of this problem is software user/operation error. The search system settings were not transfered correctly after upgrade.
Resolution
Correcting the Search and Indexing settings corrected this issue.
Published June 12, 2015 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.