Support Article
AES is not publishing Data to AES Server
SA-7197
Summary
The AES system is running on vPRPC62SP1, the prlogging.xml on the monitored node has been updated to point to the AES server, however the AES Management Console does not list the monitored node.
Error Messages
None.
Steps to Reproduce
1. Modify the prconfig.xml and prlogging.xml to enable AES
2. Restart the servers.
3. Change the Node id's and restart the servers again.
Root Cause
The configuration on AES server is not correct. In the Class Explorer, expand PegaAES >Data > Nodes to open the proper PegaAES-Data-Node record and could see the Connection String value was empty.
In addition, the Cluster has been disabled in the AES console.
Resolution
1) In the Class Explorer, expand PegaAES >Data > Nodes. Update the Connection String in the problematic Node record to point to the correct monitored node.
2) Ensure the cluster is enabled in the AES Manager Console
Published January 31, 2016 - Updated October 8, 2020
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