PEGA BUSINESS ARCHITECTS
Business Transformation Consultant
Organizational transformation expert
About the role
A Business Transformation Consultant helps the organization define and implement the people and process change required to maximize business outcomes from Next-Best-Actions.
Knowledge areas
Check out the most important knowledge areas for a career as a Business Transformation Consultant.
Business process expertise
Apply best-practice structures and processes to the organization.
Change plans development
Develop and implement change plans to support the transformation.
Training and career plan assistance
Help create training plans and define changes to incentive plans, career plans, and MBOs.
Support
Assist with defining rollouts to execution channels.
Learning Essentials
Start your future as a Business Transformation Consultant: explore a curated list of resources to get you up and running in no time.
MISSION
Pega Customer Decision Hub Foundation
Learn what business problems Pega Customer Decision Hub can solve, how to use Next-Best-Action Designer, and how Pega's artificial intelligence delivers the right action during every customer interaction.
MISSION
Business Agility in 1:1 Customer Engagement
Learn to streamline processes using Pega 1:1 Operations Manager. See the standard portal and tools to support and manage changes to the business artifacts and rules.
MISSION
1:1 Customer Engagement for Delivery Architects
Learn how to execute a 1:1 Customer Engagement implementation. Get experience in using the MLP Backlog, Analytical Data Models, Reference Architecture, and Pega Express for CDH.
MISSION
Pega Express Delivery
Learn to streamline processes using Pega 1:1 Operations Manager. See the standard portal and tools to support and manage changes to the business artifacts and rules.
Recently published
Stay up to date with latest trainings, keep an eye on trending topics, or discover
newest expert-curated blogs for the Business Transformation Consultant role.
newest expert-curated blogs for the Business Transformation Consultant role.
Latest Missions
Latest Modules
Latest Challenges
The University Program Universe: Kickstarting your Pega journey
