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  Roles Overview

PEGA BUSINESS ARCHITECTS

Business Transformation Consultant

Organizational transformation expert

About the role

A Business Transformation Consultant helps the organization define and implement the people and process change required to maximize business outcomes from Next-Best-Actions.

Knowledge areas

Check out the most important knowledge areas for a career as a Business Transformation Consultant.


Business process expertise

Apply best-practice structures and processes to the organization.

 


Change plans development

Develop and implement change plans to support the transformation.

 


Training and career plan assistance

Help create training plans and define changes to incentive plans, career plans, and MBOs.


Support

Assist with defining rollouts to execution channels.

 

Learning Essentials

Start your future as a Business Transformation Consultant: explore a curated list of resources to get you up and running in no time.

MISSION

Learn what business problems Pega Customer Decision Hub can solve, how to use Next-Best-Action Designer, and how Pega's artificial intelligence delivers the right action during every customer interaction.

MISSION

Learn to streamline processes using Pega 1:1 Operations Manager. See the standard portal and tools to support and manage changes to the business artifacts and rules.

MISSION

Learn how to execute a 1:1 Customer Engagement implementation. Get experience in using the MLP Backlog, Analytical Data Models, Reference Architecture, and Pega Express for CDH.

 

MISSION

Learn to streamline processes using Pega 1:1 Operations Manager. See the standard portal and tools to support and manage changes to the business artifacts and rules.

Recently published

Stay up to date with latest trainings, keep an eye on trending topics, or discover
newest expert-curated blogs for the Business Transformation Consultant role.

Training

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Videos
The University Program Universe: Kickstarting your Pega journey
Episode 51: The University Program Universe: Kickstarting your Pega journey
Video duration: 11:52

The University Program Universe: Kickstarting your Pega journey

From Australia to the UK, our global team will break down everything you need to know about Pega’s University Program from certification assistance for students to placement opportunities after…

From ATP to WDP: How our training partners helps advance your Pega career
Episode 50: From ATP to WDP : How our training partners help advance Pega careers
Video duration: 12:07

From ATP to WDP: How our training partners helps advance your Pega career

Get a high-level overview of Pega’s Authorized Training Partner and Workforce Development Partner programs - including how they work, why they’re important and how our ATP and WDP’s provide value to…

Blogs
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