PEGA DEVELOPERS
Citizen Developer
Building simple automations fast
About the role
A Citizen Developer is someone outside of IT who uses App Studio to configure workflows that automate simple to moderately complex back-office processes.
A Citizen Developer may work either as a sole contributor (‘Maker’) – building applications for use by themselves and their immediate workgroup – or as a member of a fusion team (‘Business Technologist’), building low-code applications as a service to their department.
A Citizen Developer may work either as a sole contributor (‘Maker’) – building applications for use by themselves and their immediate workgroup – or as a member of a fusion team (‘Business Technologist’), building low-code applications as a service to their department.
Knowledge areas
Check out the most important knowledge areas for a career as a Citizen Developer.
Creative problem solving
Willingness to take initiative in solving process challenges.
Low-code development
Working knowledge of App Studio, and ability to seek out information about additional features as needed.
Process analysis and design
Deep understanding of business processes within your department or workgroup.
Collaboration
Interest in collaborating with peers to gather requirements, and responding to feedback once the application is live.
Learning Essentials
Start your future as a Citizen Developer: explore a curated list of resources to get you up and running in no time.
Get certified
Complete the exam to solidify your expertise and become a Certified Pega Business Architect.
Connect with your Community of Practice
Share information, ask questions, and meet your peers in the Pega Citizen Developer LinkedIn group.
Recently published
Stay up to date with latest trainings, keep an eye on trending topics, or discover newest expert-curated blogs for the Citizen Developer role.
Training
Latest Missions
Videos
Coachella Ticket App Part 5 - Coach and Agents
In the last video, you'll learn about how Pega Coach helps you stay informed, provides you with next-best-action recommendations, and our vision for Agent Experience coming in Infinity '25.
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Coachella Ticket App Part 4 - Explore Data
In this video, you’ll learn who to create powerful insights from Pega using Explore Data. Watch how GenAI Analyze simplifies creating Insights and see how impactful charts and dashboards can be…
Coachella Ticket App Part 3 - Channel Independence
In the third video of this series, you will gain a deeper understanding of Pega's Channel Independence by incorporating elements of our application into another web application using Web Embed…
Blogs
Support