
PEGA DEVELOPERS
Citizen Developer
Building simple automations fast


About the role
A Citizen Developer is someone outside of IT who uses App Studio to configure workflows that automate simple to moderately complex back-office processes.
A Citizen Developer may work either as a sole contributor (‘Maker’) – building applications for use by themselves and their immediate workgroup – or as a member of a fusion team (‘Business Technologist’), building low-code applications as a service to their department.
A Citizen Developer may work either as a sole contributor (‘Maker’) – building applications for use by themselves and their immediate workgroup – or as a member of a fusion team (‘Business Technologist’), building low-code applications as a service to their department.
Knowledge areas
Check out the most important knowledge areas for a career as a Citizen Developer.
Creative problem solving
Willingness to take initiative in solving process challenges.
Low-code development
Working knowledge of App Studio, and ability to seek out information about additional features as needed.
Process analysis and design
Deep understanding of business processes within your department or workgroup.
Collaboration
Interest in collaborating with peers to gather requirements, and responding to feedback once the application is live.
Learning Essentials
Start your future as a Citizen Developer: explore a curated list
of resources to get you up and running in no time.
of resources to get you up and running in no time.

MISSION
Low-Code Maker
Learn everything you need to know to build a simple workflow in App Studio.

MODULE
Designing for Pega Projects
Apply design thinking to projects to help achieve faster business results in your digital transformation journey.

MISSION
Low-Code App Builder
Dive into best practices for workflow design and data integration. For advanced makers, business technologists, and low-code coaches.

MISSION
Low-Code App Builder Extended
Continue your learning journey by learning advanced workflow concepts like child cases, process skipping and validation in addition to UI customization.
Get certified
Complete the exam to solidify your expertise and become a Certified Pega Business Architect.
Register for examConnect with your Community of Practice
Share information, ask questions, and meet your peers in the Pega Citizen Developer LinkedIn group.
Join Citizen Developer CommunityRecently published
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topics, or discover newest expert-curated blogs for the Citizen Developer role.
topics, or discover newest expert-curated blogs for the Citizen Developer role.