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Support Article

508'Compliance- Jaws does not read the Pega logo on Login



Using Jaws as the accessibility tool, when the instance is logged in with Manager credentials, the settings button for dashboard is read by Jaws instead of the Pega logo
The Pega logo should be read and on tabbing, it should move forward to next controls, but this does not happen.

Jaws :Version 14.0.9002

Error Messages

Not Applicable

Steps to Reproduce

1. Turn on Jaws software
2. Log in to the application
3. From Jaws, the settings button is read. Instead, the Pega7 logo should be read

Root Cause

A software use or operation error. Dynamic container will be defer loaded, hence after loading the main content focus goes to first element of the main content.


Perform the following local-change:

Rule to be Changed : pyPortalContent
Change : Remove the dynamic container and add the section (pxUserDashboard)

Published January 31, 2016 - Updated October 8, 2020

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