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Support Article

Ability to support multiple plans for a policy is not present

SA-89441

Summary



The ability to support multiple plans for a policy is not present.


Error Messages



Not Applicable


Steps to Reproduce



Not Applicable


Root Cause



Currently, for a Policy only one plan can be added. To add a new plan, a new policy must be created which results in new Subscriber IDs for the member.
To avoid this, the user is provided the flexibility to add multiple plans in a policy and restrict the generation of multiple Subscriber IDs for members.


Resolution



Apply HFix-56812.
Suggest Edit

Published December 2, 2021

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